Terms & Conditions

Acceptance of Terms

By accessing and using our food delivery service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Use License

Permission is granted to temporarily use our service for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on our platform
• Remove any copyright or other proprietary notations from the materials

Orders and Payments

• Order Acceptance: All orders are subject to availability and confirmation of the order price
• Payment: Payment must be made at the time of ordering through our secure payment system
• Pricing: All prices are subject to change without notice. Prices include applicable taxes unless otherwise stated
• Refunds: Refunds are processed according to our refund policy

Delivery Terms

• Delivery times are estimates and may vary due to factors beyond our control
• We deliver within our designated service areas only
• Minimum order value may apply for certain areas
• Delivery fees may apply and will be clearly indicated before checkout
• We reserve the right to refuse delivery to any location

Cancellation Policy

• Orders can be cancelled within 5 minutes of placement
• Once food preparation has begun, orders cannot be cancelled
• Refunds for cancelled orders will be processed within 3-5 business days
• We reserve the right to cancel orders in exceptional circumstances

Food Safety and Allergies

• Please inform us of any food allergies when placing your order
• We cannot guarantee that our food is free from allergens
• Food quality and safety are our top priorities
• Report any food safety concerns immediately

User Accounts

• You are responsible for maintaining the confidentiality of your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to terminate accounts that violate these terms

Disclaimer

The materials on our platform are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitations

In no event shall Tattva Restaurant or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our service, even if we have been notified orally or in writing of the possibility of such damage.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: support@restaurant.com
• Phone: 07507654178
• Address: 1120 Melton Rd, Syston, Leicester LE7 2HA